Attention! When submitting technical support requests through MSC's general support channel (whether by phone, e-mail, web-portal or otherwise), you may not submit any files, models or other information ("Information") that is subject to the International Traffic in Arms Regulations ("ITAR") or that is classified under an Export Control Classification Number ("ECCN") other than "EAR99". MSC will assume that Information submitted through general support channels is subject to the EAR and is classified under ECCN "EAR99" on the Commerce Control List ("CCL") of the Export Administration Regulations ("EAR", 15 CFR Part 730 et seq.).
Web:
http://support.mscsoftware.com/servicerequest
Email:
Phone:
| Australia (NSW, QLD, ACT) |
|
(02) 9260 2222 |
| Australia (VIC, TAS, SA, WA) |
|
(03) 8631 1900 |
| Belgium and Luxembourg |
|
+31 182 536444 |
| Brazil |
|
0800-891-4346 |
| China - Beijing |
|
+86-10-82607000 |
| China - Shanghai |
|
+86-21-63326655 |
| China - Chengdu |
|
+86-28-86199275/6 |
| China - Shenzhen |
|
+86-755-23811895 |
| Czech Republic |
|
+420 54517 6106 |
| DACH |
|
+49 89 431 987 277 |
| Denmark |
|
80-888058 |
| Finland |
|
0800-9-14709 |
| France |
|
+33 5 34 60 44 80 |
| Iberia |
|
+34 91 555 42 70 |
| India |
|
000-800-100-1090 |
| Ireland |
|
1-800-55-8710 |
| Italy |
|
+39 06 97246420 |
| Japan |
|
0120-924-832 (toll-free; available in Japan only)
03-6911-1222 (For mobile phone) |
| Malaysia |
|
1800 812 989 |
| New Zealand |
|
+61 2 9260 2222 |
| Norway |
|
800-13379 |
| Poland |
|
00-800-111-1667 |
| Russia |
|
+7 495 363 06 83 |
| Singapore |
|
800 110 1562 |
| Sweden |
|
020-79-6410 |
| The Netherlands |
|
0800-022-7343 |
| United Kingdom |
|
0808-234-8537 |
| United States and Canada |
|
+1 800 732 7284 |
Business Partners Contact Information
MSC.Software has strong alliances with leading PLM, CAD and CAE vendors. Where the MSC.Software products that you use are provided by one of our business partners, they also provide the support. The contact details of our business partners can be found by clicking here.