Release Guide > Patran 2010.2 at a Glance > 1.5 Technical Support
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1.5 Technical Support
For help with installing or using an MSC.Software product, contact your local technical support services. Our technical support provides the following services:
Resolution of installation problems
Advice on specific analysis capabilities
Advice on modeling techniques
Resolution of specific analysis problems (e.g., fatal messages)
Verification of code error.
If you have concerns about an analysis, we suggest that you contact us at an early stage.
You can reach technical support services on the web, by telephone, or e-mail:
Web
Go to the MSC.Software website at www.mscsoftware.com, and click on Support. Here, you can find a wide variety of support resources including application examples, technical application notes, available training courses, and documentation updates at the MSC.Software Training, Technical Support, and Documentation web page.
Phone and Fax
Email
Send a detailed description of the problem to the email address below that corresponds to the product you are using. You should receive an acknowledgement that your message was received, followed by an email from one of our Technical Support Engineers.
Patran Support
MD Nastran Support
MSC.Dytran Support
MSC.Fatigue Support
MSC.Marc Support
MSC.Mvision Support
MSC.SuperForge Support
MSC Institute Course Information
mscpatran.support@mscsoftware.com
mscnastran.support@mscsoftware.com
mscdytran.support@mscsoftware.com
mscfatigue.support@mscsoftware.com
mscmarc.support@mscsoftware.com
mscmvision.support@mscsoftware.com
mscsuperforge.support@mscsoftware.com
msctraining.support@mscsoftware.com