Information for customers in relation to the COVID-19 pandemic

Assistance Programs
Contact Us

Horizontal spacer

"Work from Home" becomes "Work Flexible"
For those customers whose work circumstances have not returned to normal, a limited-access secure server will be activated on July 1st, 2020. Please register to request access to the new server and an MSC representative will be in touch to discuss your options.

Free access to our e-Learning offering will also end June 30, 2020. However, participants in the WFH program will be able to purchase continued e-Learning access for only $199 through Dec 31, 2020. To continue with your online Learning:

  1. Login to your MSC Learning Center account
  2. Click on Subscribe Now button
  3. Apply promo code "WORKFLEX2020" for a discounted price of $199 USD and proceed with your payment

The MSC LearningCenter is now available through MSC One. In order to get access to the LearningCenter with your existing MSC One license, you must request an updated license file with the LearningCenter feature. Request an updated MSC One license from your MSC Sales Admin or Account Manager.

Additional Support Available
If you are still required to work from home, and neither of these offers suit your needs, please contact MSC Technical Support or your MSC representative for additional details. We have re-prioritized our Technical Support queues so that our teams worldwide will work with you on your new work-flexible license issues as their top priority.

Let's Hear From You
We are really interested in hearing your stories and feedback and how 'Work from Home' has helped you. Please share your stories on your social media with the tag #MSC-WFH.

To enable us to improve upon your customer experience please take a few minutes to complete our short survey.