Information for customers in relation to the COVID-19 pandemic
Support
Support Options
| English | support@mscsoftware.com |
| Chinese (Simplified) | support.cn@mscsoftware.com |
| Chinese (Traditional) | support.tw@mscsoftware.com |
| French | support.fr@mscsoftware.com |
| German- All Products | support.de@mscsoftware.com |
| German- Simufact | support@simufact.de |
| Italian | support.it@mscsoftware.com |
| Japanese | support.jp@mscsoftware.com |
| Korean | support.kr@mscsoftware.com |
| Portuguese | suporte.mscbrasil@mscsoftware.com |
| Russian | support.ru@mscsoftware.com |
| Spanish | support.es@mscsoftware.com |
| Australia | +61 390711852 |
| BeNeLux (Belgium, Netherlands, Luxembourg) | +31 (0)162 524444 (In Summa Innovation B.V.) |
| Brazil | +55 0800-891-4346 |
| China - Beijing | +86-10-82607000 |
| China - Shanghai | +86-21-63326655 |
| China - Chengdu | +86-28-86199275/6 |
| China - Shenzhen | +86-755-23811895 |
| Czech Republic | +420 54517 6106 |
| Finland | +35 0800-9-14709 |
| France | +33 9 70 73 31 73 |
| Germany (Simufact) | +49 40 790 128 101 (for Simufact Products Only) |
| Iberia | +34 91 556 09 19 ext:4766 |
| India | +91 000-800-100-1090 |
| Italy | +39 06 99268133 |
| Indonesia | +62 21 50858743 |
| Japan | 0120-924-832 (toll-free; available in Japan only) 03-6911-1222 (For mobile phone) |
| Korea, Republic of | +82 080-719-4466 |
| Mexico | +52-1-800 099 0633 |
| Norway | +47 800-13379 |
| Poland | +48 12 341 89 53 |
| Russia | +7 495 363 06 83 |
| Sweden | +46 010 8848593 |
| Thailand | +66-21056168 |
| United States and Canada | +1 800 732 7284 |
| Support Login | https://mscsoftware.force.com/customers/s/contactsupport |