MSC.Software Corporation is the largest single provider of finite element modeling and analysis (FEA) solutions to the computer-aided engineering (CAE) market. MSC’s products are marketed worldwide through offices in the United States, Europe, and Asia Pacific, and are available for use on systems ranging from PCs to workstations and supercomputers.

If you need help installing or using an MSC product, we encourage you to first refer to the technical documentation. If you need further assistance, please contact the technical support center nearest you. See Contacting Technical Support for contact information, and see Information for Technical Support for information that you should provide to support personnel.

We can assist you in using product features, checking code errors, program installation, and in choosing elements, materials, or procedures. We can give both general information on using the code and advice on specific analyses. If you have concerns about an analysis, we suggest that you contact us at an
early stage.

You can also find a wide variety of support resources including application examples, technical application notes, available training courses and documentation updates at the MSC Support, Training, and Documentation web page, www.mscsoftware.com/support. See MSC Web Site for more information.

Please have the following information ready before calling customer support, or include it in your fax or email. This information will help support personnel assist you efficiently.

You can contact Support Services by telephone, fax, or email.

MSC.Software Corporation’s World Wide Web home page is at www.mscsoftware.com. At our web site you can:

The MSC Institute of Technology provides basic and specialized training in the use of MSC’s MCAE software products, as well as in general analysis subjects such as thermal analysis, finite element modeling, and fatigue-life prediction. We offer the world’s largest selection of engineering analysis and design training courses, with more than 50 different courses. More than 4,500 engineers attend the MSC Institute annually.

The MSC Institute of Technology is located at:

The Institute maintains state-of-the-art classroom facilities and individual computer graphics laboratories at training centers throughout the US. All of our courses emphasize hands-on computer laboratory work to facilitate skills development.

Courses can be taught on-site, and can even be customized to meet your business’ specific needs. We also offer video courses and a specialized instructor’s program.

For detailed course descriptions and schedule information, call (800) 732-7211 or send email to: msctraining.support@mscsoftware.com.

To register for a class, call the Seminar Coordinator in Santa Ana, California at (800) 732-7211, access the Online Registration Form, or leave a message with the automated message and information system at (800) 732-7211 ( select MSC Institute Course Information). You can use this system to register, leave messages, and obtain course information 24 hours a day.

Please be prepared to provide the following information:

MSC works in partnership with other internationally respected technology organizations, including the world’s leading CAD, analysis software, and computer hardware companies

This guide uses several font styles to denote computer filenames, system messages, user input, and other documentation conventions:

Example exercises for creating various models are available from the MSC SuperModel training manual. These exercises can help you build models, merge Submodels and extract Submodels from Supermodels.

If you wish to make copies of this documentation for distribution to co-workers, complete this form and send it to MSC.Software Corporation. MSC will grant written permission if the following conditions are met:

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